DescriptionLoan Operations Specialist II
What The Role Is
Assist branch personnel with questions and issues regarding Loan Platform, ALS, NetTrax, loan documentation, regulatory compliance, exceptions, and other general loan questions related to insurance tracking and escrow functionality. Ensure accuracy of insurance tracking and escrow information related to loans including the manual process of setting up escrow accounts.
How You will Make an Impact
- Assist branch personnel via telephone and email with resolution of all issues and questions.
- Input and verify information being submitted to the insurance tracking vendor.
- Input and verify information being utilized for setting up escrow processing for applicable loans.
- Assist management during implementation process for outsourcing insurance tracking and escrow functionality.
Who You Are
- High School Diploma.
- College degree or applicable work experience.
- Good attention to detail skills.
- Good organizational and analytical skills.
- Understanding of loan products and functionality.
- Professional written and oral communication skills.
- Ability to operate standard computer and office equipment.
- Ability to adapt to changing environments as workflow is adjusted for regulatory and workflow changes.
Qualifications
Education
High School (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.